On a Mac, go to System Preferences > Software Update and check if a new version is available. Try updating both Android and macOS to the latest version, and/or search online for any known issues specific to the versions you're currently running. We've seen reports in the past of macOS Catalina 10.15 not liking Android File Transfer while users updating to 10.15.1 found the issues went away. Update your softwareĪnother common problem is certain versions of software not working nicely together. Should your phone register on the other PC, then it might be worth trying a different port on your Mac to see if that helps at all. If the latter is true then it might be worth using a different cable to see if that solves the problem. Try plugging the USB cable into another PC to see whether it registers or not. All USB cables are not equal and you may find that one that will happily charge your phone might struggle to connect with other devices. Check your cables and connectorsīefore delving into any complicated software solutions, it's always best to see whether the simplest parts of your setup are working correctly. For the most part it's a robust and reliable piece of software, but if you should find that it stops working, what can be done to rectify the situation? In this article we show you a few fixes to try that will hopefully get your devices talking once more.
As the name suggests, Android File Transfer is a popular app that allows Mac users to move files between their computer and Android smartphone.
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